Who we are
Inclusive Outreach CIC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services.
We provide Communication Outreach and Mentoring services to support children, young people and adults. If you have any questions about this policy or your data, you can contact us at:
Email: rachael@inclusiveoutreach.org
What personal data we collect
We may collect the following types of personal data:
- Name
- Email address
- Phone number
- Organisation or school name
- Information you include in messages or contact forms
- Any other data you provide through our mentoring registration or enquiry forms
We also collect some non-personal data (such as IP address and browser type) for analytics and security.
How we collect your data and why we use it
We collect your data when you:
- Fill out our contact or registration forms
- Communicate with us by email or phone
- Attend our provision
- Use our website (via cookies and analytics)
We use your data to:
- Respond to your enquiries
- Provide and manage our outreach and mentoring services
- Arrange mentoring sessions and follow-up communication
- Improve our services and website
- Meet our legal and safeguarding obligations
Our Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
- Consent – when you provide it voluntarily (e.g., through a form)
- Contract – when we need it to provide you a service
- Legal obligation – for safeguarding or legal reporting
- Legitimate interest – to manage and improve our services
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Who we share your data with
We only share your data:
- With trusted service providers (e.g., email or cloud storage systems) to help deliver our services
- If required by law (e.g., for safeguarding concerns or legal compliance)
We do not sell or rent your personal data to third parties.
How we store and protect your data
Your data is stored securely and only accessed by authorised personnel. We use appropriate technical and organisational measures to protect it.
We only keep your data as long as necessary, depending on why it was collected and any legal or contractual obligations.
Your Rights Under UK Data Protection Law
You have the right to:
- Access a copy of your data
- Request correction of inaccurate data
- Ask for deletion of your data (in certain cases)
- Withdraw consent (where applicable)
- Object to certain types of processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Visit https://ico.org.uk for more information.
Cookies and Website Analytics
We may use cookies to improve user experience and understand how our site is used. You can manage your cookie preferences when you first visit our site, or in your browser settings.
Changes to this policy: We may update this Privacy Policy occasionally. The updated version will always be available on this page, with the latest date shown at the top.